As applications and devices become part of a complex network, healthcare organizations are turning to tools that can offer visibility into their performance with patient outcomes on the line.
Observability tools allow organizations to study and analyze a system’s internal state based on external inputs or behavior. A full stack of observability technology tools includes both the cloud and the hardware stack to gain full visibility into the performance of applications and networks.
A holistic approach incorporates automation to provide a close look at IT errors and bottlenecks. Observability also enables healthcare organizations to reduce IT spending and lower the costs of impacts and workload. However, it’s important for healthcare leaders to understand what observability is and how it differs from monitoring tools before beginning implementation.
EXPLORE: Maintain the health and performance of complex applications with observability.
What Is Observability?
“Healthcare observability is the path to achieving resiliency across mission-critical services,” says Bri Morgan, senior manager and industry adviser at Splunk, a Cisco company.
Observability tools provide “enterprise-level visibility” into the convergence between operational and clinical workflows in a unified view, and they allow healthcare organizations to optimize care delivery by collecting data insights into system behavior to avoid affecting patient care, Morgan says.
When a healthcare organization can’t spot the cause of a network disruption, it could interrupt the organization’s operations and frustrate clinicians and system administrators, she adds.
“The inability to resolve application or system issues based on anecdotal information can lead to risky work-arounds,” Morgan says. At times, users spot application or system issues before monitoring tools can discover them, she says.
Context and correlation engines in observability services analyze why networks go down.
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