Most healthcare organizations regularly prioritize goals to improve the patient experience and increase clinician satisfaction, aligning with the Quintuple Aim.
Atlanta-based Emory Healthcare created the role of chief transformation officer to focus on these areas, and in July 2023, Dr. Amaka Eneanya became the first to fill the role.
She is especially engaged in improving the organization’s approach to health equity. Her previous work as a nephrologist includes landmark research that has influenced updating standards to remove race as a variable for the kidney function algorithm known as eGFR, or estimated glomerular filtration rate.
“My favorite question is, why not? If you get complacent, that's where we see stagnation and maybe even a decrement in either clinician or patient outcomes. So, organizations should be continuously iterating,” she tells HealthTech.
Eneanya talks about what she’s learned from her first year as chief transformation officer, the importance of education in promoting health equity and key considerations for deploying artificial intelligence.
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