More than 100 million Americans struggle with regular access to primary care, which a report from the National Association of Community Health Centers attributes to a shortage of providers in their geographic areas.
During the 2025 ViVE conference in Nashville, Tenn., leaders from rural health systems and community health centers discussed the challenges they face in ensuring access to care for underserved communities, and why simply deploying new technologies or solutions isn’t necessarily a solution that should be applied to their particular circumstances.
“How do we keep community health centers from being left behind?” asked Johanna Liu, president and CEO at San Francisco Community Clinic Consortium, a primary care safety net delivery system of 12 member clinics. “Some of my clinics have one IT person supporting them.”
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