Providing excellent care for patients, both in person and online, is essential for healthcare organizations. Patients have higher expectations than ever, demanding personalized virtual care, convenient access and clear communication.
Unfortunately, providers often struggle to meet these demands, in part because of the administrative burdens placed on physicians. Research shows that physicians spend more time on administrative tasks than working with patients face-to-face, leading to less personalized care for patients, inefficiencies for organizations and staff burnout.
At a time when staffing is a major concern for providers, they must find ways to improve patient experiences without overburdening their already stretched workforce.
Thankfully, digital transformation offers a promising path forward. McKinsey research found that 42 percent of a nurse’s shift is spent on activities that could be reduced or supported with technology. And about 15 percent of the identified time could be freed up with technology, giving nurses at least one hour back per 12-hour shift.
By adopting digital tools that automate tedious administrative tasks and streamline processes, healthcare organizations can eliminate obstacles and empower their teams to focus on what truly matters: delivering high-quality patient care.
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