A patient’s healthcare does not begin and end at a single doctor’s visit, and as providers continue to move toward a more holistic understanding of care, they’re also working to transform their operations to become as integrated and interconnected as the care they aspire to deliver.
So, healthcare organizations are maturing out of the disparate point solutions that may have emerged in the past few years toward a more unified approach that better aligns with their strategic mission and their ability to achieve the Quintuple Aim. But that maturation doesn’t necessarily mean adopting the shiniest, newest technologies. Often, it can look like optimizing the solutions and workflows they already have.
It's crucial that healthcare organization not delay workflow optimization. Inefficient, clunky processes will only drive away patients and staff members, increase security vulnerabilities and waste precious budgetary resources.
“Workflows are an essential part of the clinical experience: 60 percent of healthcare CIOs say inefficient processes and a lack of automation are users’ top frustration. Effective workflows help clinicians get their work done, eliminate unnecessary steps for maximum efficiency, and require minimal time and effort. Better workflows drive high-quality care and deliver the seamless experience that patients expect,” write CDW healthcare strategists Jamie Lynn Ray and Mike Larsen in a May 2024 white paper.
“Optimizing solutions for effectiveness and efficiency helps healthcare organizations address the root causes of their persistent challenges so they can focus on their core mission of care,” they add.