How Providers Are Tackling EHR Optimizationslaura.marlowe
At one point, Cleveland-based University Hospitals was running as many as 36 different systems to support critical functions, including billing, prescriptions and scheduling.
Finally, in the fall of 2023, the health system consolidated on Epic, bringing the bulk of its operations under the umbrella of the electronic health records system.
It wasn’t a fast, easy or inexpensive process, but it was worth it, says Senior Vice President and CIO Robert Eardley.
“Our providers love being in one system,” he says. “Everybody within the University Hospitals system at every point of care is referencing a single patient record to coordinate care for that patient. That’s been one of the biggest wins.”